Terms & Conditions

for Live E-learning Courses

Terms & conditions for live online Excel™ courses

1. All courses must be paid before the course.
2. Courses may be cancelled or transferred free-of-charge up to 4 weeks before the course. Between 4 and 2 weeks before the course, places may be cancelled or transferred at a 50% charge, and within 2 weeks of the start date, there will be a 75% charge. A substitute may be named at any time up to 1 day before the course free-of-charge.
3. Log-in details and downloadable examples will be sent out at least a week before the course, and it is the student's responsibility to ensure they have a functioning headset or a telephone ready for the course, as well as a laptop or PC with the required web browser installed. Any problems must be notified using our contact page immediately to allow us time to resolve technical issues.
4. No refunds can be provided to students who have not checked their IT equipment in advance and notified Naturally Spreadsheets of any problems.